# Customer Support

## There is customer support for Sphynx Labs.

If you're experiencing issues,

1. First, check [the troubleshooting page](https://sphynxlabs.gitbook.io/sphynx-labs/introduction/click-here-for-help/troubleshooting-errors) for your error code
2. 24/7 is available right from the dApp through ZenDesk. Just navigate to thesphynx.co, and click on the purple chat button in the bottom corner. 

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Admins will NEVER send you a direct message. If anybody approaches you directly on, e.g. Telegram, pretending to represent customer support, please block them and report it as spam.
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**NEVER, in any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
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